FNLB Privacy Policy
The information we collect
We collect certain information when you use FNLB. This includes information you provide to us, information we collect automatically, and information we receive from other sources.
Information you provide to us
- Account information. When you create a FNLB account, you can come up with a username, password and email. You may also have the option to add your name or nicknames.
- Content you create. This includes any content that you upload to the service. For example, you may create custom bots or categories.
Information we collect automatically
We also collect information automatically from you when you use FNLB. This includes:
- Information about your device. We collect information about the device you are using to access the services. For example, this includes information like your IP address, operating system information, browser information, and information about your device settings.
- Other information that we collect automatically. We may receive information from cookies (small text files placed on your computer or device) and similar technologies. First-party cookies are placed by us (and our third-party service providers) and allow you to use the services and to help us analyze and improve your experience and the services. The services use the following types of cookies:
- Strictly Necessary Cookies: These are required for services to function and to meet our legal obligations. If you try to use tools to disable these cookies, parts of the services may not work properly.
- Functional Cookies: These help us provide enhanced functionality on the services like remembering language preferences. Disabling these could affect some service functionality.
- Performance Cookies: These allow us or our third-party analytics providers to learn how you and others use and engage with the services so we can understand and improve them.
FNLB does not use cookies or similar technologies to track or collect additional information.
Information we receive from other sources
We may receive information about you from other sources, including third parties, and combine that information with the other information we have about you. For example, if you connect your account with other platform, we may receive certain information about you like your username on that platform.
How we use your information
We use your information for the following purposes:
- To provide you with the services. We use your information to provide you with the FNLB services. For example, we use the information you provide to us to create and manage your account. When you enable optional features (like connecting your FNLB account to other platforms), we use information, like the platform username and ID from those services to power the feature.
- To contact you. We use your information to contact you in connection with your account, such as to verify or secure it with two-factor authentication. We may also use your information to contact you about important product or policy changes.
- To protect our services. We use information to keep our services secure, to prevent misuse, and to enforce our Terms of Service and other policies against users who violate them.
- To report on the performance of our services. We use your information to track the fundamental metrics of our services, to respond to regulatory obligations, and to debug issues.
How we disclose your information
- When you tell us to. When you add your content to the services, you are telling us to make that content available to certain people. We may also disclose your information as you otherwise instruct us or provide us your consent to do so.
- With our vendors. We may provide information to vendors we hire to carry out specific work for us. This includes cloud providers like Google for hosting our data and our services.
- To comply with the law. We may disclose information in response to a request for information if we believe disclosure is required by law, including meeting national security or law enforcement requirements. Where allowed and feasible, we will attempt to provide you with prior notice before disclosing your information in response to such a request.
- To enforce our policies and rights. We may disclose information if needed to enforce our Terms of Service or other policies, or to protect the rights, property, and safety of ourselves and others.
- Aggregated or de-identified information. We may disclose information that has been aggregated or anonymized such that it cannot reasonably be used to identify you. For example, we may share aggregated user statistics in order to describe our services to partners or the public.
Data retention
We retain personal information until we determine it is no longer needed for the processing purposes for which we collected or retain it or for legal compliance.
How we protect your information
We take a number of steps to help protect your information. All information sent within our services is encrypted in transit. For example, we use Transport Layer Security (“TLS”) to encrypt text and images in transit. We also enforce technical and administrative access controls to limit the access of the information.
Your rights
As provided in our Privacy Policy, all our users have control over their information and can directly edit or delete information from their account and limit what data we process. If you are located in the European Union, the GDPR grants you the following specific rights that you can exercise by contacting us:
- Right of access to your personal data
- Right to rectify your personal data if they are incorrect
- Right to erase your personal data
- Right to limit the processing of your personal data
- Right to the portability of your personal data
- Right to object to the processing of your personal data
If you have any questions about data retention or our deletion practices, or if you wish to exercise control over your information, please reach out to [email protected].
Policy Changes
- This privacy policy may be updated occasionally.
- Changes will be notified through the account associated email.
Data safety
If you want to got to the data safety section, click here.